Terms

    CHECK-IN

    16:00 (4 p.m) . - 21:30 hours (9.30 p.m.)
    Please,  always communicate your arrival time through:
    •  note previously included in the reservation
    • e-mail address: qualitycomfortrooms@gmail.com
    • sms to the mobile phone number +39 393 240 2 240

    Warning: it is strongly recommended to indacate in the reservation a number of mobile phone that the guest will bring with him switched on in the arrival day.


    CHECK-OUT

    Up to - 11:30 hours

    CANCELLATION / PREPAYMENT

    All rates are non-refundable and therefore cancellation or non- show  will result in the total amount of the reservation will  be charged.


    CHILDREN AND EXTRA BEDS

    Children older than 6 years are welcome.

    All children from 6 to 12 years can stay free when they are accommodated in their parents’ bed.

    Cots not available.

    Baby cots are not available.

    There is no capacity for extra beds in the room.


    PETS

    Pets are not allowed.


    ACCEPTED CREDIT CARDS

    Visa, Euro/Mastercard, ATM card, Maestro, CartaSi, Diners, Jcb, Union Pay .

    The hotel reserves the right to pre-authorise credit cards prior to arrival.

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    IMPORTANT INFORMATION.

    You are always requested to inform the property of YOUR OPENING ARRIVAL TIME.

    The times to check in can be chosen as desired by the guest and go from 16.00 and 21.30 BUT ALWAYS PREVIO APPOINTMENT MADE IN ADVANCE FROM THE GUESTS. For arrivals outside the aforesaid time (16 – 21,30) the price increase of € 30.00 will be applied.

    The same surcharge of € 30.00 will also be applied for arrivals falling within the aforementioned period of time (16 – 21.30) but previously not communicated.

    Please note that if your credit card has not already been debited prior to your arrival, you will need to pay the amount of your stay upon check-in.

    RESERVATIONS AND CREDIT CARDS

    THE RESERVATIONS ARE TO BE REGULARLY ONLY IF MADE WITH VALID CREDIT CARDS.

    DEBT CARDS OR RECHARGEABLE CARDS ARE NOT CREDIT CARDS.

    DEBIT CARDS OR RECHARGEABLE CARDS AT DIFFERENCE OF CREDIT CARDS MAY BE USED ONLY IF GUARANTEEING THE PAYMENT OF A CREDIT EQUAL TO THE DOUBLE VALUE OF THE SUMS SUBJECT TO THE RESERVATION.

    The hotel reserves the right to charge the full amount before the guest arrives as the rates shown are all non-refundable or to check the validity of the credit / debit card prior to arrival (by pre-authorization on the card provided by the guest).

    IF THE APPLICATION OR PRE-AUTHORIZATION operations DO NOT give positive results, the reservation will be considered NOT VALID.